Privacy Policy

Casa do Rio recommends a careful reading of the Terms and Conditions below.
By accessing and using this Website, you declare that you have read, understood and accepted the Terms and Conditions presented, without the need for any subsequent act or consent.
Access to and use of other Casa do Rio platforms are also governed by these Terms and Conditions to the extent applicable and with the respective adaptations.
The Terms and Conditions can be changed at any time, considering that the changes take effect from the date of their update on the website. Your subsequent access and use of the website or platforms will be treated as an evident sign that you have read, understood and accepted the new changes to the Terms and Conditions.

Casa do Rio is committed to respecting the privacy of its users, for this reason, the following Privacy Policy was designed to duly inform users about the functioning of the website and how their personal information is treated.
References in this Privacy Policy to “Casa do Rio”, “we” or “our” refer to Casa do Rio.
Any changes to our Privacy Policy, subsequent to your active submission of personal data that may call into question the purposes for which it was given, can be found on this page.

Preservation of personal information

In accordance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council – all personal data provided will be subject to computer processing and will be in our possession.
After collecting the personal information that you voluntarily transmitted to us, we conserve and keep it until we receive instructions to the contrary, or for the minimum period necessary for the purposes that led to its collection or processing, or for the period of time authorized by the National Commission for Protection of Data. Preserving this information allows us to continue to provide you with personalized services without interruption.
Any user can freely choose whether or not to provide any individualized personal information. By making your personal data available, you are authorizing the collection, use and dissemination of such information between Casa do Rio and its subsidiaries, in accordance with the rules established herein, namely not to use information relating to users and that have been authorized, except for the purposes for which they are intended.
As provided for in the Data Protection Regulation, the holder of the personal data provided may, at any time, exercise their right to oppose marketing communications, rectify and cancel any personal data provided, which can be exercised via email: casario@quintademerouco.pt
Any form on this website authorizes your subscription to the newsletter database in accordance with the principles indicated in this section.

Security and use of information

Casa do Rio undertakes to ensure the privacy of its website users on the Internet.
In addition to guaranteeing the confidentiality and absolute secrecy of the data to which we have access, we undertake to use them within the strict purpose for which they were collected, never allowing the sale, rental or availability to third parties of any personal data sent by users from our website.
Casa do Rio respects the most correct and effective practices in the field of security and protection of personal data, ensuring that all measures are taken in accordance with current technical knowledge to prevent the loss, misuse, alteration, illegal intrusion or removal of personal data. However, it is important to note that no method of electronic communication or storage is completely secure, so we cannot guarantee that it will not be viewed by third parties. 

Cookies Policy

The cookies used on our website are to improve your performance and user experience. Cookies are small text files stored on your device that collect information about the device and your user experience.
This information is used to record visits and statistics about user activity on the website.
The holders of this domain do not use the information contained in these files for commercial purposes with third parties, nor do the cookies store data that can be used for marketing purposes.
By browsing this website, you consent to the use and storage of cookies on your device. Most search engines automatically accept cookies. You can prevent them from being stored on your device by setting your browser not to accept cookies. Cookies stored on your device can be deleted at any time.

Qual é o propósito dos cookies?

Cookies help you get the most out of our websites, help determine the usefulness, interest and number of uses of the websites, enabling faster and more efficient navigation, thus eliminating the need to repeatedly enter website information.

What types of cookies do we use?

Essential Cookies: Allow you to navigate the website and use its applications, also allowing access to secure areas of the website. Without these cookies, the services you have requested cannot be provided.
Analytical Cookies: These are used to analyze how users use the website and monitor its performance. This allows us to provide a high-quality experience by personalizing our offering and quickly identifying and correcting any problems that are identified. These cookies are used only for statistical creation and analysis purposes and never collect personal information.
Functionality Cookies: These cookies store the user’s preferences regarding the use of the website, so there is no need to reconfigure the website each time you visit.
Third-party cookies: Measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.

Cookies can be:

Permanent – These remain stored, for a variable time, at browser level on your access devices (pc, mobile, and tablet) and are used each time you visit the website again. They are generally used to guide navigation according to the user’s interests, allowing us to provide a more personalized service.
Session – These are temporary, they remain in your browser’s cookies until you leave the website. The information obtained allows us to identify problems and provide you with a better browsing experience.

Cookie Management:

Some cookies are deleted as soon as you close the tab or browser (depending on the browser used), some are renewed each time you visit, and some are deleted after a period of time.
You can configure the devices and browsers you use to reject some or even all cookies.
The most common method is through anonymous browsing.

Information about Cookies management in the Chrome browser: https://support.google.com/chrome/answer/95647?hl=en
Information about Cookie management in the Firefox browser: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Information about Cookie management in the Safari browser:https://support.apple.com/kb/ph21411?locale=en_US
Information about Cookie management in Internet Explorer browser: https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies

You can also get more information on how to handle cookies here: https://www.aboutcookies.org/how-to-control-cookies/
For information on how to delete cookies in other browsers: https://www.aboutcookies.org/how-to-delete-cookies/

If you take the action of blocking or deleting cookies in this domain, you are restricting a significant portion of the available features that can lead to unexpected behavior.
For more information about cookies and their use, we suggest you check:
https://www.aboutcookies.org

To control the collection of cookie information by third parties, you can do so here:
https://preferences-mgr.truste.com/

DNT (Do not track) is a setting that is not adopted by default by many third-party cookies. To see if your browsing is being tracked and change your settings, click here: https://allaboutdnt.com/

Cookies used:

Google Analytics
Duration: 2 years
Responsibility: Google Inc.
Reason for use: Session logging, page movement and interaction with the content for statistical purposes
More information and opt-out: https://tools.google.com/dlpage/gaoptout/

DoubleClick
Duration: 1 year
Responsibility: Google Inc.
Reason for Use: Tracks user actions after interacting with ads in order to measure and adjust advertising effectiveness (Used by Google only)
More information and opt-out: https://policies.google.com/technologies/cookies?hl=en

Google Maps
Duration: Session
Responsibility: Google Inc.
Reason for use: Gathers anonymous information about the interaction with the map for statistical purposes. (Used by Google only)
More information and opt-out: https://www.google.com/intl/pt_pt/policies/privacy/

Session ID
Duration: Session
Responsibility: Ours
Reason for Use: Anonymous record kept during the session, from the moment you enter this site (websites) until you leave, to memorize user preferences

Cookie Consent
Responsibility: Own
Reason for use: Notes your consent to our cookie policy.

Copyright and Intellectual Property

All data, trademarks and general contents of this website may be protected under the general terms of the law by national and international legislation for the protection of intellectual property. Reproduction for personal use is permitted, but modifications, imitations, loans, leases, transmissions or sale of any content of this website are prohibited.
All rights not expressly granted by us are protected by copyright. Thus, all texts, images, illustrations, photographs, advertising, trademarks and other elements of the website content may be protected by law, and any copying, reproduction, dissemination or transmission, use, modification, distribution or any other use, in whole or in part, whatever the means used, is not permitted.
The exceptions to this prohibition are the free uses authorized by law, namely the right to quote, as long as its origin is clearly identified.
You are permitted to use documents (such as Press Releases, Announcements and Reports and Accounts) from this website, provided that the copyright notice appears on all copies. Use of such documents must be used solely for informational, non-commercial or personal purposes and must not be copied or posted on any computer network or distributed in any other medium and that no changes are made to the documents. Violators will be prosecuted.
Although the personal data provided to us is within the scope of our privacy policy, we understand that all information communicated through the Internet (including suggestions, material or ideas) will be exclusively owned and used by us. Such information will not have to be treated by us as confidential.
Some parts of the website may contain images that are copyrighted by their providers (such as photos from image banks).
Any file that is made available for download from the website is copyrighted by the operator providing the file. The terms of use of these files are set by the provider, so we recommend that you read them.

Hyperlinks

For ease of accessibility, links to other websites will be added. If you choose to use links to such websites, you should review and accept the rules of the website before using it. We cannot guarantee their quality, nor do we assume any responsibility for the content or other features of these websites.
The Company’s website will not assume responsibility for the content or the subject matter of any other portals, including any website that has been accessed through its portal.

Usage and risk

Neither Casa do Rio nor any other party involved in creating, producing, maintaining, or implementing the website may be held liable for any losses or damages in tort (including, without limitation, damages or loss of profits arising directly or indirectly from the correct or incorrect use of the website and its contents by the user, access to the user’s computer and computer system by third parties, viruses, etc.
Although we are committed to the security of your website and to applying appropriate technical, physical and logistical safeguards to ensure its protection, we do not warrant or represent that files available for downloading from the website are free of viruses, worms, Trojan horses, scripts or any other code or programs that contain destructive or harmful properties. The information contained in the website should be regarded for its informational aspect. Although our efforts to keep the content up to date and reliable, it may be incorrect, outdated or have typographical errors and may be changed at any time without prior notification. It is therefore not recommended.

Registration Terms

Casa do Rio’s newsletter service involves the compilation of a list of subscribers’ email addresses. The e-mail address will be provided voluntarily and authorized by filling out the required fields on the website. The newsletter sent contains information considered relevant by Casa do Rio, which will distribute it electronically, periodically, whenever this entity considers it appropriate.

The user may cancel the receipt of the newsletter at any time by clicking on the link “remove”, available in all newsletters sent. The process will automatically remove your e-mail from Casa do Rio’s database, which will immediately suspend contacts.

Registering for this newsletter does NOT subscribe to any additional services from Casa do Rio, nor will you receive information from any source other than our company.

 

ALTERNATIVE DISPUTE RESOLUTION – RAL

In case of dispute, the consumer can use a Alternative Dispute Resolution Body